A Thomson Reuters Practical Law and Westlaw Customer Success Story: Al Tamimi & Company

Zane Anani, a Professional Support Lawyer at Al Tamimi & Company, discusses how legal research tools Practical Law and Westlaw have helped the firm’s lawyers to improve client services and identify new business opportunities across the Middle East.

The business case

Al Tamimi has become one of the largest law firms in the Middle East and, as a result, we now provide strategic legal advice across a variety of sectors and jurisdictions. As our business grew, we found that  we needed access to a comprehensive and regularly updated legal research and legal know-how resources in order to ensure  we are up to date on key legal developments affecting clients. Practical Law and Westlaw became a necessity in supporting  our firm’s cohesiveness and ensuring all our lawyers have access to the same expert information. 

The user experience

Westlaw and Practical Law provide excellent access to legislation, cases and practical know-how that support matter and case management across a range of sectors. We received valuable support from Thomson Reuters in rolling out the platform across the firm, which has helped our lawyers to make full use of the legal research tools available to them. Today, our lawyers can work more efficiently and effectively by referring to legal precedents, expert opinions and contract templates for each of their practice areas.

Our lawyers have also benefited from a wide range of legal commentaries as well as the standard documents and guides available on Practical Law whilst Westlaw's easy-to-use resource has been a real asset in providing reliable English translations of legislation and cases that affect different industries across the region. There is a lack of high quality practitioner’s books in English within the region, so our lawyers have found Practical Law and Westlaw to be extremely useful resources. 

The return on investment

Our investment in Practical Law and Westlaw served us well during the Covid-19 pandemic,  when our lawyers had to work remotely across the Middle East. Both solutions have been a game changer for our law firm because they help our lawyers improve current awareness by accessing expert legislative updates and up-to-date resources on legal issues affecting industries across the region. Our lawyers can then quickly analyse that information and deliver legal services that are customised to our clients’ specific needs and circumstances, wherever they are based. We have also seen the benefits being passed on to clients, especially in terms of adding value and increasing business opportunities.

Our investment in Practical Law and Westlaw has served us well during the Covid-19 pandemic, when our lawyers have worked remotely across the Middle East. The expert legal know-how and intelligent legal data available through these resources has helped our lawyers to maintain the excellent standard of quality that corporate counsels naturally expect from us. Going forward, I expect the Westlaw and Practical Law platforms will help us to increase efficiency within our firm and allow our lawyers to spend more time on learning and development activities that will strengthen their legal skills, sectoral expertise and client services.